Recovering Lost Document and Records

Recovering Lost Documents

Events such as the flooding caused by Hurricane Florence commonly result in the loss of important personal documents. North Carolinians can use the following resources to replace lost or damaged documents and records.

N.C. Birth and Death Certificates: 919-733-3000   http://vitalrecords.nc.gov/order.htm

N.C. Marriage Certificate: 919-733-3000  http://vitalrecords.nc.gov/order.htm

N.C. Driver License: 919-715-7000  http://www.dmv.org/nc-north-carolina/replace-license.php

Vehicle Titles: 919-715-7000  https://www.ncdot.gov/dmv/vehicle/title/replacement/

Bank Checks, ATM/Debit Cards, or Safe Deposit Boxes: 1-877-275-3342  www.fdic.gov

Credit Cards:  Contact the issuing institution:

Credit Reports (Equifax, Experian or TransUnion): 1-877-322-8228  www.annualcreditreport.com

Social Security Card: 1-800-772-1213  www.ssa.gov

Medicare Cards: 1-800-772-1213   www.socialsecurity.gov/medicarecard/

Green Card: 1-800-375-5283  https://www.uscis.gov/green-card/after-green-card-granted/replace-green-card

Passport: 1-877-487-2778  http://travel.state.gov/content/passports/english/passports/lost-stolen.html

U.S. Savings Bonds: 1-800-722-2678 or 800-553-2663   http://www.treasurydirect.gov/

Tax Returns:1-800-829-1040   http://www.irs.gov/pub/irs-pdf/f4506.pdf

Military Records: 1-866-272-6272     www.archives.gov/contact/

Insurance Documents: Contact your own insurance agent

SNAP Card (Food Stamps): 1-866-719-0141  http://www.ncdhhs.gov/divisions/dss/local-county-social-services-offices

EBT Card: 1-888-622-7328  http://www.ebtcardbalance.com/north-carolina-lost-ebt-card-el27

Real Estate & Property Records (Mortgage Documents, Deeds, etc.): Contact your own real estate agent or your county Register of Deeds office:  http://propertydeeds.org/lost-property-deed-replacement-procedure/

Medical and Prescription Records: Call your own doctor; medical and prescription records are tracked electronically.

Other Family Records:  http://www.archives.gov/preservation/disaster-response/guidelines.html

Individuals, including homeowners, renters, and business owners, in the designated counties who suffered loss or damages due to Hurricane Matthew may register for assistance online at http://www.DisasterAssistance.gov, by downloading the FEMA mobile app, or by calling  1-800-621-FEMA (3362). For those who use 711 or Video Relay Service (VRS), the number is also 1-800-621-3362.  For people using TTY, the number is 1-800-462-7585.

Source: WNCT.com (September 2016)