Recovering Lost Documents
Events such as the flooding caused by Hurricane Florence commonly result in the loss of important personal documents. North Carolinians can use the following resources to replace lost or damaged documents and records.
N.C. Birth and Death Certificates: 919-733-3000 http://vitalrecords.nc.gov/order.htm
N.C. Marriage Certificate: 919-733-3000 http://vitalrecords.nc.gov/order.htm
N.C. Driver License: 919-715-7000 http://www.dmv.org/nc-north-carolina/replace-license.php
Vehicle Titles: 919-715-7000 https://www.ncdot.gov/dmv/vehicle/title/replacement/
Bank Checks, ATM/Debit Cards, or Safe Deposit Boxes: 1-877-275-3342 www.fdic.gov
Credit Cards: Contact the issuing institution:
Credit Reports (Equifax, Experian or TransUnion): 1-877-322-8228 www.annualcreditreport.com
Social Security Card: 1-800-772-1213 www.ssa.gov
Medicare Cards: 1-800-772-1213 www.socialsecurity.gov/medicarecard/
Green Card: 1-800-375-5283 https://www.uscis.gov/green-card/after-green-card-granted/replace-green-card
Passport: 1-877-487-2778 http://travel.state.gov/content/passports/english/passports/lost-stolen.html
U.S. Savings Bonds: 1-800-722-2678 or 800-553-2663 http://www.treasurydirect.gov/
Tax Returns:1-800-829-1040 http://www.irs.gov/pub/irs-pdf/f4506.pdf
Military Records: 1-866-272-6272 www.archives.gov/contact/
Insurance Documents: Contact your own insurance agent
SNAP Card (Food Stamps): 1-866-719-0141 http://www.ncdhhs.gov/divisions/dss/local-county-social-services-offices
EBT Card: 1-888-622-7328 http://www.ebtcardbalance.com/north-carolina-lost-ebt-card-el27
Real Estate & Property Records (Mortgage Documents, Deeds, etc.): Contact your own real estate agent or your county Register of Deeds office: http://propertydeeds.org/lost-property-deed-replacement-procedure/
Medical and Prescription Records: Call your own doctor; medical and prescription records are tracked electronically.
Other Family Records: http://www.archives.gov/preservation/disaster-response/guidelines.html
Individuals, including homeowners, renters, and business owners, in the designated counties who suffered loss or damages due to Hurricane Matthew may register for assistance online at http://www.DisasterAssistance.gov, by downloading the FEMA mobile app, or by calling 1-800-621-FEMA (3362). For those who use 711 or Video Relay Service (VRS), the number is also 1-800-621-3362. For people using TTY, the number is 1-800-462-7585.
Source: WNCT.com (September 2016)